SR1 Key Benefits
Low Cost - With SR1 there is no need to buy or maintain in-house hardware, or invest in expensive software. SR1 is delivered right to your desktop over the internet at an affordable and predictable monthly fee.
Radical Support - We support SR1 in real time via live chat, phone, email and live remote screen sharing at no extra cost. And not just technical support, our team provides industry specific support that is directly related to all the business processes encapsulated in SR1.
Full Integration - SR1 is delivered right to your desktop ready for business from day one. As part of our on-boarding service Backlash collects, normalizes, and populates SR1 with all your business data. A turn-key solution!
Regular Upgrades - Periodic upgrades are delivered seamlessly at no extra cost. This very important feature allows us to continually evolve SR1 as the music business evolves.
Unlimited Access - SR1 is accessible over the internet 24 hours a day 365 days a year from anywhere in the world. You can access the service and all of your business data anytime and anywhere.
Reliability - SR1 is hosted on servers managed by a world-class hosting provider. Every server is located in a secure, controlled environment that is monitored 24 hours a day, 365 days a year. This ensures the service is always available. The around-the-clock staff is always available to detect and fix any problems.
Security - SR1 is accessible over a secure connection that uses SSL encryption. Every user has a dedicated username and password which allows them access only to the data and functions designated by your company administrator. You determine who has access to your business data. In addition, all data is securely stored in a dedicated file that is backed up on a daily basis and is stored offsite in a separate hosting facility. Backups are maintained for an extended period of time to ensure your business data is always protected.